Wednesday, May 27, 2009

Which category you belongs to?

There are three types of people:

  • Dull avoids the work;

  • Average who finishes the work;

  • Genius who creates the work;


Silent lips avoids the problem, but smiling lips solves the problem.

Monday, May 25, 2009

Message from CMW

If you want to win the battle - You have to fight

Without fighting, you can not win the battle

You can not get reward also!!!

Whether the economy is up or down, or we are at the war front, people need to be optimistic

BE AN OPTIMIST, AND WORK WITH DETERMINATION AND DEDICATION.


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“For myself, I am an optimist - it does not seem to be much use being anything else.”
-
Sir Winston Churchill, speech at the Lord Mayor's banquet, London, November 9, 1954

Friday, May 22, 2009

RAMEE GROUP: VISION & MISSION


VISION

  • V ISION
    To increase and expand the rich heritage of our family brands across the globe.
  • I NVESTING
    Investing continuously in our team members to improve performance.
  • S TATEMENT
    Guest is the most important factor in our business we are here because of him.
  • I MPROVE
    To be competent by improving constantly in satisfying our customers.
  • O PPORTUNITY
    Growing people within by giving opportunity.
  • N OVEL
    Delivering new, fresh and creative products to our guests for a VOW experience.


MISSION

Ramee Group of Hotels & Resorts mission is to provide authentic hospitality.
We make a difference in the lives of people we touch every day
Our definition of hospitality.

  • M ISSION
    To provide true and rich hospitality. We make a difference in the lives of those we touch every day - that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.
  • I DEOLOGY
    The Ramee Group is a place where the genuine care and comfort of our guests is our highest mission. We promise to provide the finest personal service and facilities for our guests with warm, relaxed and yet superior ambience.
  • S LOGAN
    Guest is the most important factor in our business
    he is not dependent on us we are dependent on him
    he is not interruption to our work he is the purpose of it
    he is not an outsider on our business he is part of it
    we are not doing a favor to him by serving him
    he is doing us a favor by giving us an opportunity to do so. By: Mahatma Gandhi.
  • S ATISFACTION
    Instant guest pacification is the responsibility of each employee and guest’s satisfaction is the attitude of each employee.
  • I NTELLIGENCE
    Conserve energy, properly maintain our hotels and protect the environment is the responsibility of each employee wisely.
  • O PEN COMMUNICATION
    For us to operate competently and deliver on our commitments, it is very critical that everyone has open communication to obtain current, accurate and timely information.
  • N EVER LOOSE A GUEST
    Whoever receives the complaint resolves it to the guest’s satisfaction that is what we believe in.